Customer Service Lead
Animal Allergy & Dermatology Center of Indiana – Indianapolis, IN
Animal Allergy & Dermatology Center of Indiana (AADCI) is seeking an experienced full-time receptionist to work at our Indianapolis location beginning February 27, 2017. Applicants must be able to work Monday through Friday, with some evening hours. The skills needed for this position include, but are not limited to: excellent communication skills (via telephone and in person) with an emphasis on truly superior customer service.
Job duties include:
* Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries, scheduling initial appointments and medical recheck examinations.
* Providing exceptional customer service by answering client's questions; maintaining the reception area.
* Ensures availability of treatment information by filing, organizing, and retrieving patient records.
* Maintains client accounts by obtaining, recording, and updating personal and financial information.
* Makes appointments in the time available in order to provide excellent customer service while also considering the time requirements of the doctor.
* Obtains revenue by recording and updating financial information; recording and collecting client charges.
* Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
Skills/Qualifications:
Applicants must be responsible, self-motivated, organized, and enjoy working in a team environment. Previous experience with Microsoft Office and/or Vetport veterinary software and/or veterinary clinic experience is a plus. AADCI is a paperless practice, therefore the ideal candidate would have excellent computer skills.
At Animal Allergy & Dermatology Center of Indiana, we are dedicated to providing our patients and clients with the highest level of care. If you share this passion, we would love to meet you! Salary is based on experience.
If this sounds like the job for you, we look forward to hearing from you!
Please visit our website: www.aadci.com to see what we are all about or visit us on Facebook at Animal Allergy & Dermatology Center of Indiana
If interested, please submit your resume and cover letter ONLINE using the following link:
Animal Allergy & Dermatology Center of Indiana – Indianapolis, IN
Animal Allergy & Dermatology Center of Indiana (AADCI) is seeking an experienced full-time receptionist to work at our Indianapolis location beginning February 27, 2017. Applicants must be able to work Monday through Friday, with some evening hours. The skills needed for this position include, but are not limited to: excellent communication skills (via telephone and in person) with an emphasis on truly superior customer service.
Job duties include:
* Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries, scheduling initial appointments and medical recheck examinations.
* Providing exceptional customer service by answering client's questions; maintaining the reception area.
* Ensures availability of treatment information by filing, organizing, and retrieving patient records.
* Maintains client accounts by obtaining, recording, and updating personal and financial information.
* Makes appointments in the time available in order to provide excellent customer service while also considering the time requirements of the doctor.
* Obtains revenue by recording and updating financial information; recording and collecting client charges.
* Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
Skills/Qualifications:
Applicants must be responsible, self-motivated, organized, and enjoy working in a team environment. Previous experience with Microsoft Office and/or Vetport veterinary software and/or veterinary clinic experience is a plus. AADCI is a paperless practice, therefore the ideal candidate would have excellent computer skills.
At Animal Allergy & Dermatology Center of Indiana, we are dedicated to providing our patients and clients with the highest level of care. If you share this passion, we would love to meet you! Salary is based on experience.
If this sounds like the job for you, we look forward to hearing from you!
Please visit our website: www.aadci.com to see what we are all about or visit us on Facebook at Animal Allergy & Dermatology Center of Indiana
If interested, please submit your resume and cover letter ONLINE using the following link: